First Steps to Conflict Resolution at Workplace

Publisher : Talent Zoom

Course Length : 1 hour

Course Price : $70

Course Language : English

Description

Conflict is a common, inevitable part of life. It exists because people don’t always get along or agree. Because conflict is a normal part of everyone’s life, conflict resolution, or the ability to resolve conflicts effectively, is a crucial skill for everyone to have.

“Sometimes, God doesn’t send you into a battle to win it; he sends you to end it.”

― Shannon L. Alder

"Sometimes you need conflict in order to come up with a solution. Through weakness, oftentimes, you can't make the right sort of settlement, so I'm aggressive, but I also get things done, and in the end, everybody likes me."

― Donald Trump

Everyone experiences conflict and has a choice about whether or not to resolve it effectively. When conflict is resolved effectively, it leads to many benefits, such as accomplishing goals and strengthening relationships.

But conflict can also be damaging. If handled ineffectively, conflict can quickly turn into personal dislike, and even lead to a breakdown of relationships.

So, let's learn together about positive and negative aspects of conflict, types and stages of conflict, and how to manage anger and stress during conflict.

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